How to contact malc on this bugg issues

philter5 · 27 Dec 2010

you can send error reports to outsim when your schematics crashes - but,sorry, to be honest i do not think that malc will fix your synth for you. for exactly theese problems we have this support forum here. so open a new thread in the bugs forum and post your bug if it´s not mentioned before, or post your synth in the help section and hope that somebody will help you here.

djbrynte · 27 Dec 2010

dude who made this crap program with the buggs. Now 2.0 totaly messed up the colours and i cant open back files in 1.7 when uninstalling so do i have to build a new SM for my self?

And you mean so because they cant make a stable program its my falut when did u get born u seems smart bud.

So i have to go fix the buggs in the program ok outism send me the data and i fix it. I mean program data because this guy say i have to fix it on my own.'

I also have a problem in nexus bugg. Ok reFX send me c++ coding file i have to do it on my own.

philter5 · 27 Dec 2010

i didn´t say it´s your fault and that YOU have to fix SM 2 now. i am also not amused about Version 2 but that´s the way it goes. and as i said , it would make it MUCH easier nfor MALC to spot bugs when they are posted in a well organised forum.

djbrynte · 27 Dec 2010

ah ok dude i get you now. But this is very anoying. It must be some kind of key they used so people cant use SM2.0 fiels in 1.7 because they want people to buy the program. Then it fucks upp everything.

Damn. Where is those outism people. Philter5 is this where to post the buggs or is it on some other way. I CBA making 1 mopre topic about this.

mwvdlee · 28 Dec 2010

djbrynte wrote: ah ok dude i get you now. But this is very anoying. It must be some kind of key they used so people cant use SM2.0 fiels in 1.7 because they want people to buy the program. Then it fucks upp everything.

Damn. Where is those outism people. Philter5 is this where to post the buggs or is it on some other way. I CBA making 1 mopre topic about this.

djbrynte, you're upset with SM2. We all are. Personally, I don't like top pay 20 bucks for an update that is effectively worse than the previous version. I'm still at SM1.7 for my main projects and will back-port my most recent schematics until SM2 is in a more usable state.

But please, if you're upset... walk away from the computer, calm down, read a book, watch some TV, go sleep. And only then post. I understand you need to vent your anger and frustration. Trust me, I do understand. But you're in the fortunate position of being into music, so vent your anger in a song (and post that too, if it's any good 😉).

Please understand that what you have posted now is impossible for any of us to fix or even test, since there is nothing to fix or test. Try to post specific bugs; if you have a sh*tload of individual bugs, post a sh*tload of individual posts. If you can, have an example schematic, or at least be as specific and complete about describing the situation and symptoms as you can be.

Think about what you want to achieve and post in a way that will make Outsim do what you want. Name-calling usually gets you nothing. Most programmers take pride in their work, and the public display of an undeniable bug is the quickest way to get them to fix it. So demonstrate those bugs in an undeniable way, and post them on this public forum. Be neutral and objective about it; if the truth is on your side, you don't need any other arguments.

infuzion · 28 Dec 2010

mwvdlee wrote: ...But please, if you're upset... walk away from the computer, calm down, read a book, watch some TV, go sleep. And only then post. I understand you need to vent your anger and frustration. Trust me, I do understand. But you're in the fortunate position of being into music, so vent your anger in a song (and post that too, if it's any good 😉).

Thank you!

djbrynte · 28 Dec 2010

HAHA LOL! it helped man =) thnx. ow im burning :P na im kidding its better.