Last updated: 9 November 2026
Changed your mind? You can ask for a full refund within 14 days of buying, for any reason. No questions asked.
Bought Pro twice by mistake? We'll refund the extra purchase straight away.
Signed in? Ask for a refund from your account page in one tap.
Or ask Paddle.com, our reseller and Merchant of Record, at paddle.net (look up your order with the email you used), or write to us at [email protected] and we'll arrange it.
The refund goes back to your original payment method, and the purchase is removed from your SynthMaker account.
This doesn't affect your legal rights as a consumer.