Terms of Use
Last updated: 8 November 2026
1. Who we are
SynthMaker is made by ViDesk Ltd, a company registered in England and Wales (company number 10719518), registered office 71 Steep Hill, Croydon, CR0 5QU, United Kingdom ("we", "us"). When you use SynthMaker or buy from us, your agreement is with ViDesk Ltd.
2. Agreeing to these terms
By using SynthMaker (the website, the web app and the Mac app), you agree to these terms. If you don't agree, please don't use it.
3. Your account
Some features need an account. Keep your sign-in secure. You're responsible for what happens on your account. You can delete your account at any time.
4. Free use and SynthMaker Pro
SynthMaker is free to use. SynthMaker Pro is a one-time purchase that unlocks the Pro features described on the Pro page at the time you buy, on your account, for your personal use. Pro is not a subscription and nothing renews. We keep improving SynthMaker and may add or change features. Pro features you've bought stay unlocked on your account. Some extras, like courses, instruments, sound packs and extra server usage, are sold separately.
5. Orders and payment
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle handles payment, taxes, invoices and refunds, and Paddle's buyer terms apply to your purchase. Prices shown include applicable taxes.
6. Refunds
You can ask for a refund within 14 days of purchase, for any reason. See our Refund Policy. A refund removes the purchase from your account.
7. Your content
Your sounds, songs, patches and recordings are yours. When you share something publicly (for example in the forum or by link), you give us permission to host, show and play it so others can see and use it as SynthMaker allows. Only share or record what you have the right to, including any audio you bring in through Audio In. If you believe something on SynthMaker infringes your rights, write to [email protected] and we'll look into it and remove it where appropriate. We close the accounts of repeat infringers.
8. AI features
Some features let you describe changes in words for an AI to make. You're responsible for what you ask for and how you use the results. AI output can be wrong or unexpected, so check it.
9. Acceptable use
Don't use SynthMaker to break the law, defraud or spam anyone, infringe others' rights, harass people, or interfere with SynthMaker's security or service (for example with malware, probing, scraping, or overloading it).
10. Our rights
SynthMaker, its software, engine, built-in sounds, lessons, artwork and name belong to ViDesk Ltd. These terms don't give you any rights in them beyond using SynthMaker as described.
11. Suspension and termination
We may suspend or close an account for a serious or repeated breach of these terms, non-payment, fraud, or a risk to the security of SynthMaker or its users.
12. No guarantee
We work hard to keep SynthMaker running well, but we can't promise it will always be available or free of errors. To the extent the law allows, we aren't liable for indirect losses. Nothing in these terms limits your rights as a consumer under the law.
13. Changes
We may update these terms. If a change matters, we'll say so on the site or in the app before it applies.
14. Law
These terms are governed by the laws of England and Wales. If you're a consumer, you also keep the protections of the law where you live.